Cableizer ®

Data Server

Data protection

Cableizer supports the General Data Protection Regulation (GDPR) in the European Union and all Cableizer services comply with its provisions. We made sure that all our third-party providers are compliant: Hetzner, Cloudflare, and Stripe.

Cableizer is hosted in the European Union in Helsinki, Finland on the Hetzner data centre hel1-dc2, which is certified according to ISO/IEC 27001:2022. For more details, please refer to the Hetzner Certificates.

No personal data is required for the use of Cableizer or stored on our server. We only store contractual and technical data.

ISO-certificate | TOM DSGVO/GPDR

Data security

All traffic to and from our server is protected and secured by encryption by Cloudflare, which is certified according to SOC 2 Type II, ISO 27001, 27018 and 27701, and PCI DSS 3.2.1. For more details, please refer to the Cloudflare Certificates.

All card payments are handled securely by Stripe. Its privacy practices comply with CBPR and PRP systems, its systems, processes, and controls are regularly audited as part of our SOC 1 and SOC 2 compliance programmes, and they are certified to PCI DSS 4.0 Service Provider Level 1. For more details, please refer to the Stripe Security.

Cableizer does not support single sign-on (SSO). Log in to Cableizer is only possible with username and password. Passwords (as all data) are sent encrypted using HTTPS to our server. Passwords are stored encrypted on our server. As a consequence, lost passwords cannot be restored, but a user can request a password reset link to be sent to his verified email-address.

Anti-Piracy

Cableizer is Software as a Service (SaaS), a cloud-based service where instead of downloading and installing software from your desktop PC or business network to run and update manually, you alternatively enter an application via an internet browser. No downloadable version exists and since access to calculation features depends on a paid subscription, we have no concerns about piracy of our software which might otherwise damage our pricing models.

If you find a website you suspect may be selling or distributing an invalid Cableizer software or which provide illegal shared access to a Cableizer account please help us and others by reporting the seller/provider.

Server status

We changed server on 2025-11-08 to Hetzner because the previous server on DigitalOcean suffered from service degradation with frequent interruptions. Ever since the server runs smoothly with a few short interruptions due to deployments of new software versions.

Check out the Better Stack Status page

IT Readiness assessment

Authentication & Authorization
  • Password policy: ≥ 8 characters, ≥ 1 letter, ≥ 1 number, ≥ 1 special character
  • User-defined password policy: Not possible
  • Multi-factor authentication: Not available
Data Security
  • Secure channels: HTTPS
  • Data encryption at rest: No (Backup by Hetzner)
  • Data encryption in transit: SSL
  • Transport layer encryption: TLS 1.2/1.3
Session Management
  • Proper logout provided: Yes
  • Automatic logout after period of inactivity: 1 h
Error Handling & Logging
  • Security-related events logged: Cloudflare
  • Retention of audit logs: 1 month
  • Logs about user's system configuration changes: No
  • Logs about user's access events: Yes
Data Protection
  • Web Application Firewall (WAF): Cloudflare
  • Intrusion detection system: Cloudflare
Business Continuity
  • Backup frequency: daily database backup, weekly server backup
  • Backup retention scheme: database 1 day, server 4 weeks
  • Snapshots: taken before and optionally after software update
  • Recovery Time Objective (RTO): 16-48 h
  • Recovery Point Objective (RPO): 24 h
  • Update downtimes: 10-20 min for patches that address bugs, 60-120 min for updates incl. database migrations, 8-24 h for major updates that require data manipulation directly on the database (performed over weekends)